Privacy Policy

Last Updated: 12/04/2026

Optimised Sport Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your data across all our activities, including our website, mobile applications, first aid training services, and volleyball activities.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect different types of information depending on how you interact with us:

1.1 General Information (Website & Enquiries)

  • Name and job title

  • Contact information (email address, phone number)

  • Demographic information (postcode, preferences, interests)

  • Information you provide through forms, enquiries, or surveys

1.2 Automatically Collected Data

When you visit our website or use our mobile apps, we may collect:

  • Device information (model, operating system, browser type)

  • IP address

  • Usage data (pages viewed, session duration)

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Respond to enquiries

  • Maintain internal records

  • Enhance user experience across our website and apps

  • Send updates or promotional information (only if you have opted in)

  • Ensure safety and compliance across our activities

We only collect information that is relevant and necessary for the service you are using.

3. Activity‑Specific Privacy Practices

3.1 Mobile Applications

Our mobile apps are designed to be simple, user‑oriented, and free from unnecessary features. We collect only the minimum information required to operate the app and deliver advertising in a compliant way.

Information We Collect Through the App

  • Device information (model, OS version, app version)

  • App usage data (screens viewed, session duration)

  • Advertising ID (e.g., Google Advertising ID)

  • IP address (for fraud prevention and compliance)

We do not collect names, emails, phone numbers, or any direct personal identifiers through the app.

Advertising (Google AdMob)

The app uses Google AdMob to display ads. AdMob may collect:

  • Advertising identifiers

  • Interaction data with ads

  • Device and network information

Depending on your consent, ads may be personalised or non‑personalised.

Consent Management (EEA, UK, Switzerland)

Users in these regions will see a Consent Management Platform (CMP) message when opening the app. This allows you to:

  • Consent to personalised ads

  • Choose non‑personalised ads

  • Manage or withdraw consent at any time

Your choices are respected and passed to Google automatically.

Managing or Withdrawing Consent
You can manage your privacy and advertising preferences at any time by visiting the “Manage Privacy & Consent” section inside the app. (button in Settings or in the screen menu (3 dots or line).
If you wish to withdraw your consent for personalised ads, you can reset the app’s consent settings by clearing the app data:

Android:!!! Data you saved (like routines, stats, addresses...) will be deleted and can't be retrieved!!!
Settings → Apps → THE APP → Storage → Clear data

After clearing the data, the consent message will appear again the next time you open the app.

How App Data Is Used

  • Delivering ads

  • Improving app performance

  • Understanding general usage patterns

  • Ensuring security and compliance

We do not sell your data.

Data Retention and Deletion

  • Local App Data: All app-generated data (such as routines, progress, and preferences) is stored locally on your device. This data is retained only on your device and is deleted when you uninstall the app or clear the app data.

  • Advertising and Consent Data: Google AdMob and Google’s Consent Management Platform may collect device identifiers and usage data. This data is retained by Google in accordance with their Privacy Policy and legal requirements. The developer does not store, access, or retain this data.

  • User Rights: Users may delete all locally stored data at any time by clearing the app data in Android settings.

3.2 First Aid Courses

When you participate in our first aid courses, we collect only the information necessary to deliver training and meet regulatory requirements.

Information We Collect

  • Name and contact details

  • Course attendance records

  • Assessment results (if applicable)

  • Emergency contact information (optional)

How We Use This Information

  • Registering you for courses

  • Delivering training and issuing certificates

  • Maintaining accurate training records

  • Complying with industry or regulatory requirements

  • Contacting you regarding course updates or renewals

Sharing of Data

We may share training records with:

  • Accrediting bodies (if required)

  • Employers (only with your permission)

We do not sell or distribute your information to unrelated third parties.

3.3 Volleyball Activities

For volleyball sessions, coaching, or events, we collect only the information required to manage participation safely and effectively.

Information We Collect

  • Name and contact details

  • Age or date of birth (if required for age‑group sessions)

  • Medical or accessibility information you choose to provide

  • Attendance records

How We Use This Information

  • Managing bookings and attendance

  • Ensuring participant safety

  • Communicating schedule changes or updates

  • Planning and improving our activities

Sharing of Data

We do not share volleyball participant data with third parties unless:

  • Required for safeguarding or safety

  • Required by law

  • You explicitly request or consent to it

4. Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. While no system is completely secure, we work to ensure your data is handled safely and responsibly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to certain types of processing

  • Request a copy of the data we hold about you

For mobile apps, advertising consent can be managed directly through the in‑app CMP.

6. Sharing of Data

We do not sell your personal data.

We may share limited information with trusted third‑party service providers when necessary to operate our services, such as:

  • Google AdMob (advertising)

  • Analytics or hosting providers

  • Accrediting bodies (for first aid courses)

All third‑party processors operate under their own privacy policies and applicable laws.

7. Links to Other Websites

Our website and apps may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

📧 contact@optimisedsport.co

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This Privacy Policy was last updated on 12/04/2026. Please review this page periodically for any updates or changes.

Thank you for trusting Optimised Sport Ltd with your personal information.